Delivering Contactless & Australia Wide

Lead Time & Delivery Updates

Updated & Current

This year, supply chain challenges have impacted furniture makers' ability to produce pieces in lockstep with rising demand.
Every Banana Home piece is made from the beginning, by our artisans, with primarily globally sourced raw materials.

While our partners were also impacted by material shortages this year, our close relationships with them have enabled us to deliver competitive lead times and the best-in-class standard for customer experience we hold ourselves to as a brand. We pride ourselves on transparency and strive to provide you with accurate lead time information throughout your Banana Home experience.

As we enter a busy holiday season, here are a few things to know about our lead times: The lead time estimate on each product & order is reviewed and updated weekly with our latest knowledge of our partners’ capacity and access to raw material supply, as well as any planned holiday delays.

Global demand for furniture, has created impact on shipping networks, which may result in longer shipping times to certain areas. This holiday season promises to hit new records for volume of furniture deliveries. As such, our white glove delivery partners may have more limited availability for in-home scheduling.

We appreciate your patience and flexibility if this is the case for your order. COVID-19 persists in many areas of the country, and this risk is not factored into our lead time estimates. If an outbreak were to impact our warehouse locations, or shipping partners, this may result in delays to your lead time. Given these unknowns, we unfortunately cannot guarantee delivery times, much like all other industry partners.

However, as part of our commitment to transparency, we promise to keep you informed about the status of your order and any updates to its timeline. We appreciate your patience as we make every effort to deliver your pieces as quickly as possible this season. If you have any questions, please reach out to us. We are working hard to deliver each piece as quickly as possible, and always appreciate your support of Banana Home and our artisan partners.

Kind Regards, TJ from Banana Home.