Welcome To Banana Home

We take delivery as seriously as we take a good piece of furniture! We’ve organised our shipping to be affordable, fast, and communicative. Below you’ll find a breakdown of our shipping options.

Flat Rate Shipping

Shipping should be easy. That’s why all of our shipping options are flat-rate for Capital Cities in Australia. When it comes to regional & non Capital City deliveries, we like to make sure you are getting the best possible deal. Shoot us a message in the bottom right corner, and we will get back to you with an instant shipping rate to your home, anywhere in Australia!

Shipping Options

We offer basic, in-room, and in-room assembly shipping options on all furniture orders. You can select the level of service right for you at checkout. 

    Basic Shipping
  • Our basic, flat-rate shipping sends your Banana order to the front door of your building. This is best for ground-level homes with helping hands. 

  • In-Room Shipping
  • In-room shipping sends your Banana order right to the room of your choice. This Is a great option if you live in an apartment, a walk-up, or just need some help moving a big piece of furniture.

  • In-Room Assembly Shipping
  • Get your order delivered to the room of your choice and fully assembled. This is great for second-floor (or higher) destinations, busy people, or those who hate putting together furniture. Please note that while our delivery team will always do their best to help, they do not remove packaging, just in case you decide to return or exchange your product. Our delivery team is also unable to install lighting or secure furniture to walls.

These rates apply to our standard service area: Melbourne, Sydney, Brisbane, Adelaide, Perth. 

Scheduling Your Delivery

Once your order is ready for delivery, our team will be in touch to let you know when you can expect it. For customers in metro and suburban centres, appointments are flexible and can be accommodated to suit your calendar within the operating hours of your local delivery team. When delivering to rural areas our team operates from Monday to Friday, 9AM-5PM, and may have limited scheduling options.

Smaller items are often sent via courier. These deliveries are not scheduled in advance, but we will share tracking information so you know when to expect your order.

Shipping Beyond our Standard Service Area

Australia is a big place, and sometimes your area may a little bit our of our way. If you’d like to speak with a member of our team as to what you can expect to pay in shipping, please get in touch. 

If you live outside our standard service area and need to orchestrate an exchange or a return, our team can help. We are unable to offer free exchanges outside standard service areas. Should you want to exchange items in your order please get in touch and we will provide an estimate of shipping costs. 

Free Shipping

If you are in a capital city, or you manage to catch one of our super promo codes, you may qualify for free basic shipping.* Yeehaw! Once you’re at checkout, you’ll notice that the In-Room and Assembly options are also discounted in case you want to take advantage. Just our way of saying “thank you.” 

*Please note that flat rate shipping, free shipping, and other discounts do not apply outside of Banana's standard delivery area.